Reply with attachment01 Scope, provider and subject matter
These Terms of Service govern the use of the Outlook add-in „Reply with attachment!“ (the „add-in“) and the associated account and management functions (together, the „service“), provided by:
Binary Please UG (haftungsbeschränkt), c/o Factory Works GmbH, Rheinsberger Straße 76/77, 10115 Berlin, Germany — Managing Directors: Enrico Scherlies, Thomas Schäfer — registered at the Local Court (Amtsgericht) of Charlottenburg, HRB 225876 B. Full provider details are in the Legal Notice.
The service is aimed at both consumers (§ 13 German Civil Code, BGB) and businesses (§ 14 BGB). Provisions that apply to only one of these groups are marked accordingly. Mandatory statutory consumer rights remain unaffected. Only these Terms apply; conflicting terms of the user do not become part of the contract unless we expressly agree in text form.
For obtaining and installing the add-in via Microsoft AppSource and for running it inside Microsoft Outlook / Microsoft 365, the terms of the Microsoft entities apply in addition; we have no influence over these.
02 The service and plans
When you reply or reply-all to an email, the add-in automatically re-attaches the original attachments to your reply. Processing takes place via Microsoft Graph using your own Microsoft sign-in, entirely within your own Microsoft 365 / Outlook environment. Message and attachment content is not transferred to our infrastructure and is not stored by us (see the Privacy Policy).
The service is offered in the following plans:
- Free — free of charge, one mailbox / account; adds a short „Sent with Reply with attachment“ line to each reply sent with the add-in.
- Pro — paid yearly subscription; no attribution line, up to three mailboxes / accounts, priority support.
- Pro · Lifetime — paid one-off payment; Pro features permanently, up to three mailboxes / accounts.
The plan overview shown at replywithattachment.com at the time the contract is concluded is decisive for the scope of features and the price.
03 Requirements
The service is web-based and requires an active internet connection and an authorised Microsoft 365 / Exchange account with Outlook. Procuring these prerequisites and the associated costs are the user's responsibility.
04 Account and conclusion of contract
The free usage contract for the Free add-in is concluded upon installation via Microsoft AppSource and first use.
Paid plans (Pro, Lifetime) require an account in the account area and a separate ordering step. Sign-in is by email address using a one-time code or a password. The contractual partner for the paid plans is the provider (Binary Please UG); payment is processed by Stripe (section 05). The contract is concluded when we accept the order or activate the paid plan.
Before a paid plan is concluded, these Terms are made available and their applicability is incorporated; the contract text is stored and confirmed to the user in text form. The user must provide accurate information on registration, keep credentials confidential and notify us without undue delay of any misuse of the account.
05 Prices, payment and taxes
The prices displayed at the time of the order apply. Prices are shown in US dollars (USD). Any applicable value-added tax (VAT) is shown in the ordering process before you place your binding order.
Payment is processed by the payment service provider Stripe; the payment provider's terms apply in addition. For the Pro yearly subscription the fee is due in advance for each contract period; for the one-off Lifetime purchase the fee is due upon conclusion of the contract.
06 Term, renewal and cancellation
The Pro subscription runs for one year and renews automatically unless cancelled. You can cancel at any time; after the first year, cancellation is possible with a notice period of no more than one month (§ 309 no. 9 BGB). Cancellation takes effect at the end of the period already paid for; fees already paid are not refunded on a pro-rata basis unless mandatory law provides otherwise. The one-off Lifetime licence has no fixed term and cannot be cancelled by ordinary notice.
Consumers can cancel the paid subscription using the statutory cancellation button. You will find it here:
The right to terminate for good cause remains unaffected for both parties (§ 314 BGB).
07 Right of withdrawal (consumers)
For paid distance contracts, consumers generally have a 14-day right of withdrawal (§§ 312g, 355 BGB). The full withdrawal instruction and the model withdrawal form are provided to you in the ordering process and by email in text form.
Where digital content or a digital service is provided, the right of withdrawal may expire early if you expressly consent to performance beginning before the end of the withdrawal period and confirm that you thereby lose your right of withdrawal (§ 356(4) and (6) BGB). We obtain this consent separately during the order.
08 Permitted use
You may use the service only within the scope of your plan and applicable law. In particular the following are prohibited:
- use beyond the number of mailboxes / accounts permitted by your plan;
- circumventing, removing or manipulating technical restrictions (e.g. the attribution line in the Free plan or the licence check);
- using the service to send unlawful, in particular harmful or infringing, content.
You remain responsible for the lawfulness of the emails and attachments you send via the service and for complying with the data-protection obligations that apply to you.
09 Rights of use
For the term of the respective contract we grant you a simple, non-exclusive, non-transferable and non-sublicensable right to use the add-in as intended and within the scope of your plan. All rights in the add-in, the software, trademarks and content remain with us or the respective rightholders.
You may not reverse engineer, decompile or disassemble the add-in unless mandatory law permits it; the mandatory rights under §§ 69d, 69e of the German Copyright Act (UrhG), in particular to establish interoperability, remain unaffected.
10 Availability, changes and updates
We strive for high availability but do not owe any particular level of availability for the Free plan. Maintenance, disruptions at Microsoft or force majeure may temporarily restrict use.
For contracts on digital products we provide the updates required to maintain conformity, including security updates, for as long as you can reasonably expect this (§ 327f BGB). We may develop and change the service, in particular for technical, security or legal reasons. A change that more than insignificantly reduces the contractually owed scope of a paid plan is only permitted under the conditions of § 327r BGB; in that case we will inform the affected consumer in good time and point out any right to terminate. There is no general reservation to change the content of the service at will.
11 Defects and warranty
For paid contracts with consumers on digital products, the statutory rules of §§ 327 et seq. BGB apply (conformity, remedy, price reduction, termination); these rights are not restricted for consumers. For the Free plan, the statutory provisions apply with the modifications provided there for the free supply of digital products. Towards businesses (§ 14 BGB) the statutory provisions apply.
12 Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, and to the extent of a guarantee assumed by us.
For slight negligence we are liable only for breach of a material contractual obligation (a „cardinal obligation“ whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely); in that case liability is limited to the foreseeable damage typical of the contract. Otherwise liability for slight negligence is excluded. These limitations also apply in favour of our legal representatives and vicarious agents.
As the content of emails and attachments is processed exclusively within your own Microsoft environment, backing up data is your responsibility or that of your Microsoft environment; we accept no responsibility for this.
13 Data protection
Details on the processing of personal data are set out in our Privacy Policy.
14 Changes to these Terms
We may change these Terms with effect for the future where this is necessary for a valid reason (e.g. changes in the law, case law, the scope of features or payment processing) and the user is not unreasonably disadvantaged. We will notify the user of changes at least six weeks before they take effect in text form. If the user does not object within this period, the changes are deemed accepted; we will point this out separately in the notice, together with the right to object and the consequences of remaining silent. Material changes to the main service or the price cannot be brought about by way of deemed consent.
15 Final provisions
German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection of mandatory provisions of the state of their habitual residence (Art. 6 Rome I Regulation).
If the user is a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction is Berlin.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 German Consumer Dispute Resolution Act, VSBG).
Should any provision of these Terms be invalid, the validity of the remaining provisions remains unaffected; the statutory rule takes the place of the invalid provision. The German-language version of these Terms is authoritative.